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COVID-19 Response

Whatever your situation during these uncertain times, please be assured Accordwest is here for you. For us, it is still business as usual as we continue to support and protect the most vulnerable members of our community.

We are closely watching the current COVID-19 situation and have put in place proactive measures to keep you safe and healthy, minimising the risk to you and those around you.

To ensure your safety Accordwest is:

  • Continuously monitoring updates from government authorities and the World Health Organisation, following and
    implementing official recommendations.
  • Applying social distancing measures in our reception and client waiting areas. These include sanitising all surfaces regularly including telephone, chairs and pens. Shared items such as children’s toys and newspapers have been removed and chairs are spaced at least 1 metre apart.
  • Asking non-essential staff with non-essential client contact to work from home.
  • Ensuring any staff members who show COVID-19 symptoms, have been in contact with a confirmed COVID-19 case or have travelled overseas are self-isolating as per federal government advice.

Through these unprecedented times we would like to reassure you that Accordwest continue to be here for you. With your health and safety top of mind, we kindly ask if you have COVID-19 symptoms, have been in contact with a confirmed case of COVID-19 OR have recently travelled overseas, please call our friendly Client Services Team on 1800 115 799 rather than coming to the office.

Your support is truly appreciated.

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