Information & Policy Directory

When you are renting from us, the following housing services policies help our residents and staff to work together in a fair and respectful way to manage your home. These information sheets provide comprehensive details on the different aspects of renting a home from Accordwest.

Housing Policies​

Anti-social Behaviour Policy Download
Appeals Policy Download
Breach of Tenancy Policy Download
Children & Young People at Risk Policy Download
Debt Management Policy Download
Rent Arrears Policy Download
Code of Conduct Information Sheet Download
Code of Ethics Information Sheet Download
Property Standards Information Sheet Download
Privacy & Confidentiality Statement Information Sheet Download
Repairs to your home Information Sheet Download

Mainstream Accommodation Policies

How we review your rent Information Sheet  Download
Rent Setting Policy Download
Transfer Policy Download
Visitors Policy Download
Rights & Responsibilities Policy Download
How your rent is calculated Information Sheet Download

Lodging Accommodation Policies

Visitors Policy Download
House Rules Policy Download
Rent & Security Levy Policy Download
Eligibility & Allocations Policy Download
Abandoned Goods Policy Download
How your rent is calculated Information Sheet Download
Living communally & independently Information Sheet Download

Tenant Forms​

Household Declaration Form Download
Multiple Consent Authority Form Download
Tenant Vacating Checklist Download